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We are committed to processing and delivering every order with care and within a reasonable timeframe. Please read the following carefully so you know what to expect after placing your order.
All orders are processed within 1–3 business days following payment confirmation. Orders placed on weekends or public holidays will be queued and processed on the next available working day.
A dispatch confirmation message will be sent to you once your order has been processed and handed over to our courier.
| Delivery Zone | Estimated Timeline | Notes |
|---|---|---|
| Within Abuja | 1–2 business days | Standard local delivery |
| Nationwide (Outside Abuja) | 3–7 business days | Varies by state and courier |
| International | 7–14 business days | Destination-dependent |
Delivery timelines may be affected during festive seasons, public holidays, or unforeseen courier disruptions.
Delivery fees are calculated based on your location and will be clearly displayed at checkout before payment is completed. There are no hidden charges.
All products listed on our website are available while stocks last. Should an item become unavailable after your order has been placed, we will contact you promptly and offer available alternatives, a store credit, or a full refund.
Customers are responsible for providing accurate delivery details — including full address and active phone number — at the time of checkout. Abaya Klosette cannot be held responsible for delays or failed deliveries resulting from incorrect information supplied by the customer.
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